Helping a Loved One
Watching your child struggle with emotional, behavioral, or substance use issues can feel overwhelming. As a parent, you want to protect your teen from pain and ensure they have every opportunity to thrive. But when their challenges begin to impact school, family relationships, friendships, and safety, professional treatment becomes essential. At Hillcrest Adolescent Treatment Center, we specialize in helping families navigate this difficult time with compassion, expertise, and proven programs designed exclusively for teens.
If you are wondering how to help your loved one take the first step toward healing, know that you are not alone. Our admissions team is here to guide you through the process, answer your questions, and ensure your child receives the highest level of care in a supportive and nurturing environment.

Our Admissions Process
Taking the first step toward treatment can feel intimidating, but at Hillcrest, we make the admissions process as smooth and supportive as possible. From the moment you reach out, you will be connected with a dedicated admissions specialist who will walk you through each stage.
- Initial Consultation – We begin with a confidential phone call where you can share your concerns, your teen’s history, and what challenges you are currently facing.
- Clinical Assessment – Our licensed clinicians conduct a comprehensive evaluation to determine the most appropriate level of care and ensure your teen receives a personalized treatment plan.
- Insurance Verification & Financial Planning – We work directly with your insurance provider to confirm coverage and discuss all financial details upfront, so there are no surprises later.
- Admission & Welcome – Once admitted, your teen is welcomed into a safe, structured, and therapeutic environment. Our team ensures a smooth transition and begins building trust from day one.
Throughout this process, we prioritize communication, clarity, and compassion—helping you feel supported and confident in your decision.
What Parents Can Expect
Sending your teen to treatment is a brave and often emotional decision. At Hillcrest, we understand the trust you place in us when you choose our program. Parents can expect consistent updates, family involvement, and a collaborative approach throughout their teen’s stay.
Our team provides regular progress reports, scheduled family sessions, and open communication with parents. You are never left in the dark about how your child is doing.
We’ll Find the Right Level of Care to Meet Your Needs
Every adolescent is different, which is why Hillcrest offers multiple levels of care tailored to the unique needs of teens and their families. No matter the program, your teen’s treatment plan is customized to their specific emotional, behavioral, or substance use challenges.
Depending on your child’s situation, we may recommend:
- Residential Rehab – 24/7 structured care in a supportive environment where teens can focus fully on recovery.
- Partial Hospitalization Program (PHP) – A step-down option with intensive daily treatment while allowing evenings at home.
- Intensive Outpatient Program (IOP) – Flexible, structured therapy several days a week that supports reintegration into school and home life.
- Outpatient Program – For continued support with minimal disruption to daily routines.
- Addiction Aftercare Programs – Ongoing guidance to help teens transition back into daily life and prevent relapse.
Trusted, Compassionate Teen Treatment
Parents often fear that admitting their teen to treatment means they have failed as a caregiver. The truth is, asking for help is one of the most loving and courageous decisions you can make. At Hillcrest, we honor that trust by providing evidence-based, compassionate care tailored specifically for adolescents.
Our highly trained team of therapists, psychiatrists, nurses, and support staff understand the complexities of adolescent development. We know how to connect with teens in ways that foster trust and encourage participation in the healing process.
The Hillcrest Approach
Hillcrest Adolescent Treatment Center takes a holistic and integrated approach to teen treatment. This means we not only address the symptoms your child is facing but also the underlying causes. Our programs blend evidence-based therapies with experiential and wellness activities, creating a comprehensive treatment experience.
Therapies and supports may include:
- Dialectical Behavioral Therapy (DBT)
- Cognitive-Behavioral Therapy (CBT)
- Anger Management
- Group Therapy & Family Counseling
- Psychotherapy & Trauma Treatment
- Life Skills Training
- Yoga, Meditation, & Mindfulness Programs
- Medication-Assisted Treatment & Psychiatry Support
By combining these approaches, we help teens develop healthier coping skills, repair family relationships, and build resilience for the future.
Does Your Teen Need Treatment?
If you are unsure whether your child is in need of professional treatment, Hillcrest provides free online assessments to help guide your decision. These tools are not diagnostic but can give you a clearer picture of whether professional care is appropriate.
- Teen ADHD Test – Identify patterns of inattention, hyperactivity, or impulsivity.
- Teen Depression Quiz – Assess symptoms such as sadness, irritability, or loss of interest.
- Teen Anxiety Test – Explore signs of excessive worry, panic, or social anxiety.
- Teen Bipolar Quiz – Evaluate cycles of extreme highs and lows in mood and behavior.
- Teen OCD Test – Identify patterns of intrusive thoughts or compulsive behaviors.
If your teen scores high on any of these quizzes, we encourage you to reach out to our admissions team to discuss next steps.
Utilizing Insurance
One of the most common concerns parents have is the cost of treatment. At Hillcrest, we work with many major insurance providers to help ease the financial burden. Our admissions specialists will verify your benefits quickly and provide a clear explanation of what is covered under your plan.
We partner with providers including Aetna, Blue Cross Blue Shield, Cigna, UMR, United Healthcare, and more. Our goal is to help your family focus on healing—not financial stress.
You can learn more by visiting our dedicated insurance pages:
Help Your Loved One Today
If your teen is struggling, don’t wait until the situation worsens. The earlier they receive help, the better their chances of recovery and long-term success. Hillcrest Adolescent Treatment Center is here to support you every step of the way.
Call us today to speak with our admissions team or fill out our online contact form. Let us help you give your teen the care, support, and future they deserve.