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Aetna Coverage
Aetna behavioral health coverage in California provides essential support for teens struggling with mental health and substance abuse issues.
Contact Hillcrest Adolescent Treatment Center today to learn more.
Home » Verify Insurance » Depression
Aetna Coverage
Aetna behavioral health coverage in California provides essential support for teens struggling with mental health and substance abuse issues.
Contact Hillcrest Adolescent Treatment Center today to learn more.

Aetna behavioral health coverage in California provides essential support for teens struggling with mental health and substance abuse issues.
Navigating the insurance landscape while seeking treatment for your adolescent can feel overwhelming during an already stressful time.
This guide offers valuable information about how Aetna insurance works specifically for teen treatment services at Hillcrest.
Learn more about our teen treatment programs in California or call us now at 800-275-1707.
Does Aetna Cover Teen Mental Health Treatment in California?
Yes, Aetna provides coverage for teen mental health treatment in California.
As one of the largest health insurance providers in the nation, Aetna offers various plans that include behavioral health benefits for adolescents.
The Mental Health Parity and Addiction Equity Act requires insurance companies, including Aetna, to provide coverage for mental health and substance use disorders that is comparable to coverage for physical health conditions.
Aetna covers evidence-based treatment for a wide range of mental health conditions affecting teens, including:
How Can I Verify My Adolescent's Aetna Insurance Coverage?
Verifying your teen’s Aetna insurance coverage for treatment at Hillcrest is straightforward:
- Call our admissions team or complete our online insurance verification form: Contact Hillcrest at (800) 275-1707 to begin the verification process. Alternatively, you can fill out our secure online insurance verification form on our website.
- Have your insurance card ready: When you call or complete the form, please have your Aetna insurance card available with your policy and group numbers. This information is essential for an accurate benefits check.
- Free verification of benefits: Our insurance specialists will conduct a comprehensive, free verification of your Aetna benefits. We handle all communication with Aetna on your behalf to determine coverage for our programs.
- Detailed explanation of coverage: We’ll explain all coverage details clearly, including what your plan will specifically cover for different levels of care at Hillcrest and any out-of-pocket costs you might expect.
Our insurance specialists work with Aetna plans daily and can often identify coverage opportunities that might not be immediately apparent. We’re committed to maximizing your benefits and minimizing your financial concerns so you can focus on your teen’s recovery.
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What Types of Teen Mental Health Programs Does Aetna Cover in California?
Aetna typically covers multiple levels of care for teen mental health treatment at Hillcrest in California, depending on your specific plan:
Residential Treatment (RTC) Hillcrest offers a comprehensive residential program in a structured therapeutic environment with 24-hour care. Our residential program provides the highest level of support and is ideal for teens experiencing significant mental health challenges. Coverage length varies based on medical necessity and your specific Aetna plan details.
Partial Hospitalization Programs (PHP) Hillcrest’s PHP provides intensive day treatment, typically 5-6 hours per day, 5 days per week. Our specialized teen programming includes academic support to minimize school disruption. PHP is often covered as a step-down from residential care or as an alternative to more intensive treatment.
Coverage for each level of care depends on your specific Aetna plan and is typically determined based on medical necessity as assessed by Hillcrest’s clinical professionals.
Does Aetna Cover Teen Substance Abuse Treatment?
Yes, Aetna provides coverage for teen substance abuse treatment at Hillcrest. Under the Affordable Care Act and Mental Health Parity laws, substance use disorder treatment is considered an essential health benefit. Aetna covers various levels of substance abuse treatment for teens, including:
- Residential substance abuse treatment
- Partial hospitalization programs for substance use
- Intensive outpatient programs
- Outpatient therapy and counseling
Hillcrest offers specialized substance abuse treatment programs for adolescents that address the unique challenges teens face with addiction. These programs integrate mental health treatment, as many teens struggle with co-occurring disorders. Hillcrest’s dual diagnosis approach ensures that both substance use and underlying mental health issues are addressed simultaneously.
What to Expect From Aetna When Entering Your Teen in Treatment at Hillcrest
When seeking treatment for your teen with Aetna coverage at Hillcrest, you can expect:
- Assessment of medical necessity: Aetna typically requires documentation from Hillcrest’s clinical team confirming that the recommended level of care is medically necessary.
- Pre-authorization process: Most intensive levels of care require pre-authorization. Hillcrest’s admissions team will coordinate with Aetna to obtain approval once treatment begins.
- Ongoing utilization review: For residential and intensive programs, Aetna conducts regular reviews to determine continued medical necessity. Hillcrest’s utilization review team will coordinate these reviews to ensure continued coverage.
- Case management: Aetna may assign a case manager to help coordinate care with Hillcrest’s treatment team.
- Discharge planning: As your teen progresses through treatment, Hillcrest works with Aetna to ensure appropriate step-down care and follow-up services are in place.
Does Aetna Cover Teen Substance Abuse Treatment?
Yes, Aetna provides coverage for teen substance abuse treatment at Hillcrest. Under the Affordable Care Act and Mental Health Parity laws, substance use disorder treatment is considered an essential health benefit. Aetna covers various levels of substance abuse treatment for teens, including:
- Residential substance abuse treatment
- Partial hospitalization programs for substance use
- Intensive outpatient programs
- Outpatient therapy and counseling
Hillcrest offers specialized substance abuse treatment programs for adolescents that address the unique challenges teens face with addiction. These programs integrate mental health treatment, as many teens struggle with co-occurring disorders. Hillcrest’s dual diagnosis approach ensures that both substance use and underlying mental health issues are addressed simultaneously.
What to Expect From Aetna When Entering Your Teen in Treatment at Hillcrest
When seeking treatment for your teen with Aetna coverage at Hillcrest, you can expect:
- Assessment of medical necessity: Aetna typically requires documentation from Hillcrest’s clinical team confirming that the recommended level of care is medically necessary.
- Pre-authorization process: Most intensive levels of care require pre-authorization. Hillcrest’s admissions team will coordinate with Aetna to obtain approval once treatment begins.
- Ongoing utilization review: For residential and intensive programs, Aetna conducts regular reviews to determine continued medical necessity. Hillcrest’s utilization review team will coordinate these reviews to ensure continued coverage.
- Case management: Aetna may assign a case manager to help coordinate care with Hillcrest’s treatment team.
- Discharge planning: As your teen progresses through treatment, Hillcrest works with Aetna to ensure appropriate step-down care and follow-up services are in place.

What Will My Out-Of-Pocket Costs Be?
Out-of-pocket costs for teen mental health treatment with Aetna coverage at Hillcrest vary based on:
- Deductible: The amount you must pay before Aetna begins sharing costs.
- Copayments: Fixed amounts you pay for covered services.
- Coinsurance: The percentage of costs you share with Aetna after meeting your deductible.
- Out-of-pocket maximum: The most you’ll pay during your policy period before Aetna covers 100% of costs.
- Network status: As an in-network provider with many Aetna plans, Hillcrest typically results in lower costs than out-of-network options.
For specific cost information, contact Aetna member services or speak with Hillcrest’s financial counselors at (800) 275-1707. Hillcrest offers financial assistance and payment plans to help manage costs not covered by insurance.
Will My Information Be Protected?
Yes, your family’s information is protected under federal law. The Health Insurance Portability and Accountability Act (HIPAA) and specific protections for substance use disorder treatment records (42 CFR Part 2) ensure your teen’s treatment information remains confidential.
Hillcrest maintains strict confidentiality protocols and will only share information with Aetna that is necessary for billing and authorization purposes. You’ll be asked to sign specific consent forms detailing what information can be shared and with whom.
What Will My Out-Of-Pocket Costs Be?
Out-of-pocket costs for teen mental health treatment with Aetna coverage at Hillcrest vary based on:
- Deductible: The amount you must pay before Aetna begins sharing costs.
- Copayments: Fixed amounts you pay for covered services.
- Coinsurance: The percentage of costs you share with Aetna after meeting your deductible.
- Out-of-pocket maximum: The most you’ll pay during your policy period before Aetna covers 100% of costs.
- Network status: As an in-network provider with many Aetna plans, Hillcrest typically results in lower costs than out-of-network options.
For specific cost information, contact Aetna member services or speak with Hillcrest’s financial counselors at (800) 275-1707. Hillcrest offers financial assistance and payment plans to help manage costs not covered by insurance.
Will My Information Be Protected?
Yes, your family’s information is protected under federal law. The Health Insurance Portability and Accountability Act (HIPAA) and specific protections for substance use disorder treatment records (42 CFR Part 2) ensure your teen’s treatment information remains confidential.
Hillcrest maintains strict confidentiality protocols and will only share information with Aetna that is necessary for billing and authorization purposes. You’ll be asked to sign specific consent forms detailing what information can be shared and with whom.

Find Aetna Insurance Coverage in California Today
Your teen’s mental health and wellbeing are too important to delay treatment due to insurance concerns. Hillcrest treatment center offers comprehensive mental health and substance abuse programs specifically designed for adolescents, with expert staff who understand the unique challenges teens face.
Contact Hillcrest’s admissions team today at (800) 275-1707 to verify your Aetna benefits and learn more about our specialized teen treatment programs. Our compassionate staff will guide you through the insurance process and help you access the care your teen needs.