Our Admissions Staff will welcome you and your family member upon arrival and provide you with a tour of our facility. We encourage all paper-work to be submitted before arrival, but if there are any final matters that require our attention, we will be happy to sort that out upon arrival. Arrival day is also an opportunity for families and clients to meet our staff members, and our professional healthcare team. We will also provide a general overview of our daily schedule so that you will have a general idea of when your family member will be free between activities and therapeutic programming to speak with you each day and/or whenever necessary. You will also have an opportunity to raise any questions or concerns with our Admissions Staff and/or Medical Staff on site.

Our first important step upon admission is to arrange for a series of professional evaluations to diagnose the root of your loved one’s struggle in order to establish an individualized custom-made therapeutic healing program and specific treatment modalities that will best suit your loved one’s needs, temperament, background and experience. These assessments are arranged early on so that real healing can begin in a wholesome way as soon as possible to give our clients the maximum experience from the very beginning. We encourage family members to be involved in this process and provide all feedback whenever necessary.